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Frequently asked questions

Section for common issues

  • How to change my username, password or domain hosted?
  • How can I check how much bandwidth or disk space I am using?
  • How do I transfer a website from my current provider to your hosting?
  • Are there any long time contracts?
  • Is it possible to host international domain names such as .co.uk, .de, etc.?
  • Is it possible to point my existing domain to your name-servers?
  • What are your nameservers?
  • Will my domain be registered in my own name?
  • I cannot login to FTP. What should I do?
  • How do I upload my website?
  • What FTP software should I use?
  • I don't know what FTP is. Do you offer an on-line File Manager?
  • What are my FTP Details? Where do I find them?
  • Do you have any file size or file type limits?
  • Do you accept International Customers?
  • What payment methods do you accept?
  • SSL certificates: do you support SSL?
  • Can I host mp3 files or movies here?
  • What is your average support response time?
  • Can I have custom error pages?
  • How do I install Guestbooks, Forums, Blogs?

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