Is it possible to point my existing domain to your name-servers?
To be able to point your domain name to our servers you will need to visit your domain registrar (the website where you registered the domain) and set the nameservers there.
This is a common process at all domain registrars and the function should be located in sections like 'DNS Management', 'Change Nameservers'. For specific help on changing the name servers at your domain registrar, there are no restrictions to navigate to their website's help section. Search for 'changing name servers' or 'changing DNS servers'.
Our nameservers can be found in Members Area -> List accounts -> Account Details. Please note that any other nameservers that are set on your domain at the domain registrar will need to be removed and replaced by our nameservers.
After you have updated the nameservers on your domain, it will take some time to propagate. Usually it starts working in 24 - 48 hours. We advice patience at this time as things work out normally through the necessary procedures for your comfort and satisfaction.
If you still have any trouble with setting the nameservers, please let us know the details to login to the domain registrar, and we will reset these settings for you.